Princeton BMW

Reviews about Princeton BMW

• Deep Patel

  Oct, 24 2018
  ★ ☆ ☆ ☆ ☆
  I recently serviced my 2005 BMW 325xi and there are two SERIOUS complaints I had. I went in for a diagnostic because my check engine light was on and was quoted roughly $4,000 to resolve the issues related to the light as well as several other issues they found. I took the night to think about it and the next day I was ready to go ahead with all the repairs. When I called and asked to hear all the repairs I needed one more time the total I was quoted was now around $6,000. I'd advise anyone to take the time to keep written recorders of what they quote you on each repair as well as the grand total. Clearly, they can't be trusted to be consistent.
  
  Secondly, after getting my car back I stopped for gas on the way home. Immediately, the gas station attendant asked me to lift my hood up and proceeded to check the oil. He said he could smell it was burning and put 2 WHOLE liters of oil into the engine right in front of me. THEY LET ME DRIVE MY CAR OUT OF THE SHOP WHILE MISSING 2 LITERS OF OIL!
  No one at the shop mentioned to me I needed to add oil to the car or that some might have leaked out during repair and that it was my responsibility to replace it. If I had known I certainly wouldn't have minded paying to add oil to the car however they failed to do anything whatsoever.
  
  Though professional, my service agent didn't make me feel like he really cared about my car; rather, I was made to feel like my repair was just another case file on his desk. For the work that was done, I definitely got ripped off but that one is my fault because I thought paying a dealership meant getting superior quality labor than my local mechanic.
  
  Before writing this review, they did try to reach out to me asking me how they could resolve the situation but have yet to actually DO anything about it.
  
  If you really care about your car, consider deeply if you really want this kind of service.

Photos and maps

Nearest places

• Brigitte E. Cheyney, MPT

  Establishment, Health, Physiotherapist

  3575 Quakerbridge Road, Hamilton Township, NJ 08619

  +1 609-631-2800
• Consumer Health Network

  Establishment, Insurance agency

  3525 Quakerbridge Road # 1, Trenton, NJ 08619

  +1 609-631-0474
• Benchmark Developers

  Establishment, General contractor

  81 Deacon Drive, Mercerville, Hamilton Township, NJ 08619

  +1 609-587-7296
• Honesto Poblete, MD - RWJ Vein & Vascular Surgery

  Establishment, Health, Doctor

  3525 Quakerbridge Road # 2000, Trenton, NJ 08619

  +1 609-570-2071

  rwjvascularsurgery.com

  Open now: Until 05:00pm
• Dedicated Senior Advisors

  Establishment, Finance

  3560 Quakerbridge Road, Hamilton Township, NJ 08619

  +1 609-588-8704

  dedicatedsenioradvisors.com
• Dedicated Financial Services

  Establishment, Finance

  3560 Quakerbridge Road, Hamilton Township, NJ 08619

  +1 609-588-5353

  dedicatedfinancialservices.com